Privacy policy

Effective Date: 20/09/2024

1. Introduction

Welcome to Professional Bidders ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use that information, and the steps we take to safeguard your privacy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and Contact Details: Such as your name, email address, phone number, and physical address.
  • Account Information: Including username, password, and any other details provided during registration.
  • Payment Information: Such as credit card details and billing information.
  • Profile Information: Information related to your skills, experience, and qualifications, especially if you are a freelancer.

2.2 Non-Personal Information

We also collect non-personal information that cannot be used to identify you, such as:

  • Device Information: Details about the device you use to access our platform, including IP address, browser type, and operating system.
  • Usage Data: Information about how you interact with our platform, such as pages visited, time spent on the site, and click data.

3. How We Use Your Information

3.1 To Provide and Enhance Our Services

We use your personal and non-personal information to:

  • Facilitate the creation and management of your account.
  • Connect employers and freelancers, ensuring that projects are matched effectively.
  • Process transactions and send related information, such as payment receipts.
  • Improve the functionality and user experience of our platform.

3.2 Communication

We may use your information to:

  • Send you notifications, updates, and newsletters about our services.
  • Respond to your inquiries and provide customer support.

3.3 Legal Compliance

We may use your personal information to:

  • Comply with legal obligations, such as verifying your identity for anti-fraud purposes.
  • Enforce our terms of service and other legal agreements.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our platform, such as payment processors, hosting services, marketing agencies and customer support providers.
  • Legal Authorities: When required by law or in response to legal processes, such as subpoenas or court orders.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Restriction: Request that we limit the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files that are stored on your device when you visit our site. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our platform.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

10. ProfessionalBidders reserves the right to modify, change or edit the Privacy Policy at any time without any prior notice to anybody.